FAQ:
1.Q:OEM OR ODM accepted?
1.Q:OEM OR ODM accepted?
Yes, we can do OEM&ODM. Logo on the power banks or solar panels are available.
2. Q: Do your products have certifications?
A: Yes, We are the assessment supplier by BV and TUV and our products have the certificates of CE, RoHs, FCC, IEC.
3. Q: What is the annual capacity production of your company?
A: Our factory building covers an area of 30,000 quare meters. And the annual output exceeds 80MW.
4.Q:How long is the warranty of your products? How to guarantee the after-sale services?
A:We guarantee most of our products for one year while ordered, the solar panel for 3 years .And we will prepare 3‰ to 5‰ accessories for easily damaged parts.
5. Q: Can I get some samples?
A: Yes,of course. We are honored to offer you samples,And usually samples can be ready in 3-5 working days.
6.Q:How to do if any quality problems on our side in the warranty time ?
At First, take pictures or videos as proof and send to us.Then our QC will confirm and solve it .
